Refunds are processed for validated cases where a billing error or service issue has occurred on Flexar's end. To request a refund:
Submit your request via the Billing Dispute / Issue(s) form in our Help Centre.
Include your rental date, invoice number, and a description of the issue.
Our team will validate your claim and respond within 1 working day.
📌 Refunds are issued to your original payment method. Processing time is 5–7 working days depending on your bank.