Who can use vouchers?
Vouchers are available to eligible users (e.g. new users, bata users, or selected accounts) with a verified account and valid licence.
How do I use a voucher?
Vouchers will be automatically applied in order of vouchers that will expire soonest. Only one voucher can be used per trip.
What does the voucher cover?
Vouchers apply to rental charges only. Additional fees (e.g. late return, damage, cleaning, or accidents) are not included.
Can I combine vouchers or promos?
No, vouchers cannot be stacked with other promotions unless stated.
What happens if I cancel my trips?
Canncelled or unused bookings may result in the voucher being forfeited.
Do vouchers expire?
Yes, all vouchers have a validity period and cannot be used after expiry.
Can I transfer my voucher?
No, vouchers are tied to your account and cannot be shared or transferred.
What if there's misused?
Misuse or abuse may result in vouchers being voided and account action taken.
What happens when there is balance from my voucher that is not utilised?
Any unused voucher value will be forfeited and cannot be carried forward or refunded.
Anything else I should know?
Voucher terms may be updated from time to time, and final decisions rest with the company.